Perkss Privacy Policy
Perkss is a company based in the UK aiming to help small businesses in their growth with the help of different modules/features like EPOS, online ordering, and reservation. Besides these modules/features, perkss is also offering a great feature Loyalty & Rewards for restaurant owners to attract more customers.
Perkss objective is not only to help businesses in their growth but it is our obligation to respect your privacy and be committed to protecting your personal data. This privacy policy will inform you as to how we look after customer/client personal’s data.
Purpose of this page
With the help of this page, we are aiming to give you knowledge of how Perkss collects and processes the data. Basically, Perkss gathers information from the client in two chunks.
First is when he/she signup his brand and get agrees to take our services.
The second is when clients start using perkss services.
Perkss takes the brand’s name, contact info, address, and restaurant’s menu in the first cycle when the brand gets agrees to take our services. We need some additional information as well that is necessary to operate the restaurant, such as restaurant opening and closing times. and similarly food delivery and collection time.
Similarly, we need information for reservations such as guests and table count, etc, and for loyalty, we need information about points and rewards.
Please note that we only collect data for that module that the client takes from us.
Our second cycle starts when the client starts using perks services and starts to get orders. We will now discuss in detail the information in which we use client information to facilitate the operation of the services.
Let’s discuss this information through a few points.
Buying products and services from Perkss
This mobile application or website is not intended for kids and we do not collect any data relating to kids.
Perkss will provide information about its services to help inform the client’s basis of its purchase and, if requested by the customer, perkss may provide a full demo free of charge of its services.
It is the sole responsibility of the client to ensure that the services or features, he is going to purchase, are working fine and meet their requirements as well.
All postage and packaging fees will be charged from the client in addition to the fees for the relevant product and services at perkss of the current rates.
Customer Responsibilities
The client will be responsible for installing the hardware and will keep the hardware in the environmental conditions recommended perkss and the client will ensure that the external surfaces, cables, and fittings of the hardware are kept in good, clean condition.
The client will ensure that the hardware is only used by properly trained staff in accordance with perks instructions from time to time.
1- Introduction
Our application is committed to protecting the privacy and security of any kind of data. The information you shared with our mobile application allows us to provide you with the best experience with our products and services.
No surprises: We’ll only ever collect, use, and share your information in ways that are described in this policy.
We’ll keep your information safe: We’re committed to the confidentiality and security of the personal data you give us.
You’re always in control: Update your profile and communication preferences at any time.
2- Our principles regarding user privacy and data protection
Our mobile application complies with the principles of GDPR. Our principles regarding user privacy and data protection are;
Lawfulness, fairness, and transparency: We obey the law. We believe that user privacy and data protection are human rights. We only process personal data in a way that our users would reasonably expect.
Purpose limitation: We only collect and process data when it is critically important, and when we do so, we make it clear why we are doing so and how it will be used.
Data minimization: We only process that amount of data that is crucially required because we realize we have a duty of care to the people whose data we hold.
Accuracy: We make sure that all the data that we hold is adequate and accurate.
Storage limitation: We do not store the data longer than we need. We will not send you regular email newsletters that you have not subscribed to. We will always give you the freedom to unsubscribe anytime to want.
Integrity and confidentiality: We will not share your data with anyone else without your permission.
3- What type of personal data do we collect?
Everyone who uses our services will have bits and pieces of information about them collected, stored, and processed. We have grouped the data below which we may collect, use, and store.
- Contact Data includes company/brand name and email address.
- Conveyance Data includes all communications we have with you whether by call, email, phone, SMS, or otherwise.
In conveyance data, we also collect information about the customer’s location to make the delivery quick and easy.
- Marketing Data includes your preferences in receiving marketing emails or SMS from us or from our third parties.
- Technical Data includes internet protocol (IP) address, Bluetooth to connect the printer, your login data, operating system and platform, and other technology on the devices you use to access this application or website.
We also use the user/client’s camera to scan the card and give points or loyalty after scanning.
4- For what purposes we use personal data?
Everyone who uses our services will have bits and pieces of information about them collected, stored, and processed. However, we don’t collect more information than we need.
- Verifying your identity.
- Improving the design and style of the website.
Informing you about products, services, or promotional offers that you might find interesting if you have chosen to receive these types of communications.
Please be aware that, in certain circumstances, where do you not provide personal information which is required by us, we will not be able to provide the products and services under our contract with you.
You will be made aware of the situation that arises and the consequences of not providing personal information will be.
Below are described more than one of the bases on which we are relying for the brand process.
1. Login
Type of the data
(a) username
(b) Password
2. Order Delivery process
This process includes:
(a) Order payments and charges.
3. Use data analytics to improve our services, customer relationships and experiences.
Type of the data
(a) Technical
(b) Usage
5- Collection of personal data and general information
We collect personal data when you set up an account with us, purchase services from us, complete forms we provide to you, make a report or notification about our products or services, contact us by phone, email, or communicate with us directly in some other way.
We collect the following types of personal data from you:
Contact details: Information that allows us to contact you such as your name, email address, telephone number, and addresses associated with your account, order, or query.
Personal data in reports and notifications you submit to us;
If you submit information to us about our products and services through our website we will collect any personal data you include.
Records of your discussions with us:
When you contact us, whether, by email or phone, we will keep a record of this. We also record calls with our customer support team so that we can keep up with training and ensure a good quality of service for you.
6- How long do we store your personal data?
We only keep your data for as long as we need it, or are required to for legal reasons. We’ll then either delete it or anonymize it so it doesn’t identify you.
7- Links to third-party
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates or to any number of websites that may offer useful information to our visitors.
8- Disclosing information for legal and other reasons
We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities, including fraud, or to prevent other damage or where necessary in response to legally binding requests, legal action against us, or to enforce our rights and claims.
9- How do we keep your personal data secure?
Keeping your personal data secure is our highest priority. We limit access to only those perkss group employees who have to come into contact with your information to do their jobs and deliver our services. For more detail, you can contact us by using this number 01223 691520.
10- Do we use cookies or similar technologies?
We use cookies and similar technologies to help deliver, optimize, personalize, and analyze our services and for advertising purposes.
We use a combination of cookies and other technologies such as pixels beacons and tracking codes to collect information for use in line with the purposes set out in this policy.
Who we are
